1. The bidding process begins when the auctioneer calls the lot number and opening bid amount. The auctioneer will recognize all floor bidders until the floor slows down; then he will recognize Internet bidders.

2. In the event of two Internet bidders bidding at the same moment, the server accepts the first bid received and ignores the others at the same price. This explains why you may have bid but the next bid is not yours. Please bid again to have a recognized bid.

3. In the event the Internet bidder and a floor bidder bid the same increment at the same moment, the bidder first recognized by the auctioneer takes precedence.

4. Please click on the bid button as soon as possible as it may take a moment to connect to the server due to different connection speeds around the world. Once your bid is relayed, the auctioneer notes the presence of an Internet bidder and will keep the lot open to ensure you the chance to place your last bid.

5. The display will show “GOING GOING GONE” in sequence, to confirm the end of the bidding. You must enter your final bid the moment you see the first “GOING”.

6. During the auction, you may hear a floor bidder call out a "slice" bid (a half increment bid) against your internet bid. Since the program is unable to display a half increment, the following procedure will be used. Your previous bid will be reset as a bid from the floor. If you wish to bid the next increment, you may do so then.
Example: the Internet has the high bid at $750, and then a floor bidder slices at $775. The bid of $750 will be placed with the floor bidder so an Internet bidder may bid $800.
Any floor bidder who calls out a slice bid may not bid again on that lot should the bidding continue.

In case of any problems during the practice or the live auction, please contact us at 800-638-4223.